Carpet Cleaning Services in Medford, Oregon

Looking for carpet cleaners in Medford, OR? You’ve come to the right place! Cleaning Heroes has been providing carpet cleaning in Medford for 2 generations and is a market leader with over 1,300 clients.

Our highly effective eco-friendly carpet cleaning services provide maximum soil and spot removal and don’t leave any sticky residues behind. Whether you need our quick drying carpet cleaning service that is ready in 2 hours or our deep cleaning restoration steam carpet cleaning to remove embedded soil we know you’ll love how fresh and clean your home feels!

We Are Eco-Friendly and Non-Toxic Carpet Cleaners

When all the other cleaning companies started going green Cleaning Heroes had been using eco-friendy, organic and non toxic solutions for decades. It only made sense to use that when we are cleaning your home we treat is as our own and we wouldn’t want someone using loads of toxic chemicals in our house not matter how well they worked and we couldn’t in good conscience do the same to your home. You have our commitment if you use to be your carpet cleaner that we’ll use safe and non toxic solutions leaving your home fresh and clean.

Carpet Cleaning with a 100% Satisfaction Guarantee

Our carpet cleaning is backed by a 100% satisfaction guarantee. We promise we’ll explain clearly our services, give you a written estimate before starting work and then provide the services just as agreed. No gimmicks. No games. If you don’t feel we did that, then we don’t deserve to be paid. Becoming a market leader in Medford is something we take seriously and we would be proud to be your carpet cleaner of choice!

78% of New Business From Referrals.

People always say “Word of mouth is the best advertising”. We couldn’t agree more and our focus on ensuring we arrive on time, discuss the concerns our clients have and then work hard to make sure the are very happy with their service has earned us a reputation as the GO TO carpet cleaning company in Medford, OR. Odds are good if you ask around, you’ll find out your neighbors already use our services and highly recommend you do too!

Second Generation Carpet Cleaning Experience

Cleaning Heroes began as a family run cleaning business and still is to this day. Decades of knowledge have been passed down and the commitment to excellence remains unchanged. We know that our nearly 40 years of experience help us provide only the very BEST carpet cleaning available in Medford and the Rogue Valley. Give us a try and we’re sure you’ll agree!

Learn more in this video!

The Cleaning Heroes Team

Cleaning Heroes booth

Quick Scheduling Links

Our No-Gimmicks Carpet Cleaning Prices

 
Basic
Deluxe
Platinum
Per Room* (avg)$49$79$99
Before work begins
Walk through / Needs DiscoveryIncludedIncludedIncluded
Cleaning Processes
HEPA VacuumIncludedIncludedIncluded
Light Furniture Moving (movable by 1 person)IncludedIncludedIncluded
Eco Friendly Soil Pre TreatmentIncludedIncludedIncluded
Pre GroomingIncludedIncludedIncluded
Hot Water Rinse ExtractIncludedIncludedIncluded
Post SpottingIncludedIncludedIncluded
Soft Neutralizing RinseIncludedIncludedIncluded
Furniture ProtectorsIncludedIncludedIncluded
Quality InspectionIncludedIncludedIncluded
After cleaning
Post Groom / Rapid DryIncludedIncludedIncluded
Final InspectionIncludedIncludedIncluded
Spot Removal TrainingIncludedIncludedIncluded
Value added services
Anti-Allergen Treatment (per sq ft)$.50$.50$.50
Pet Odor RemovalInspection requiredInspection requiredInspection required
Deodorizer (fragrances)Upon requestUpon requestUpon request
Scotchguard Soil ProtectorNot includedIncludedIncluded
12 Month Spill Warranty
12 Month Spill Warranty: For 12 months after purchase we will gladly return at no cost and remove any spots you are unable to remove using the process we teach you after your cleaning is complete!
Not includedNot includedIncluded
Relationship building
Satisfaction SurveyIncludedIncludedIncluded
Care Package (magnet, brochure and shoe covers)IncludedIncludedIncluded
100% Satisfaction Guarantee (forever)IncludedIncludedIncluded
Follow up survey to ensure satisfactionIncludedIncludedIncluded

Quick Scheduling Links

Happy clients, it’s just how we do business.

“Impressed with knowledge and care”

I chose Cleaning Heroes over other cleaning companies because I was impressed with the knowledge and care that Jesse conveyed. He took the time to explain how he would clean and maintain my rugs ensuring a long life for them. I was pleased that I wouldn’t have to replace them right away.

After they were cleaned, I was pleased with the outcome, they looked great! Jesse also gave me follow-up care instructions to use with my cat and dog’s little messes and he will replace the solution for free as long as they keep making messes!

I am excited when I get a good deal for the money I’ve spent, that’s what I got with Cleaning Heroes. I would recommend them to anyone who is environmentally conscience and wants to protect the investments they’ve made in their home. Mark and Beth Mortonson

Simply amazed

I came to know about Cleaning Heroes from a flyer a received on my doorstep. How articulate and well written the flyer was motivated me to call Cleaning Heroes.

After interacting with Jesse I felt he would do the best job I could ask for. He provided a thorough consultation, helped me understand my needs and how he would meet my expectations. His communications skills are extraordinary! After having working with Jesse I am amazed how over and above he went to make sure everything met my expectations.

I have and will continue to highly recommend Jesse to my friends. Jesse really makes you feel that you are a friend and not just a client. He is interested in making your carpet cleaning experience the best one possible. Connie Hansen

Small business owner / Homemaker

Carpet Cleaning: What You Need to Know

Before Your Appointment
There are a few things we would like you to review before your appointment and before we arrive to help the carpet cleaning process go a smoothly as possible.

  • Please decide where it would be best for us to park our vehicle. We’ll need modest room on the sides as well as the rear. Closer to the door used to access your home the better. This will help us remove more moisture from the carpets and hard surfaces and reduce dry times.
  • Please be prepared to provide payment at the time services are rendered. Unless prior arrangements have been confirmed with an authorized agent, payment is due in full upon receipt of services.
  • Keep children, pets (or workers if commercial environment) away from work areas, hoses, equipment and products. Our technicians are trained to care for all aspects of the service call and unless requested will not require assistance with their duties.
  • Please identify the water faucet you would like us to use.
  • Please locate the sewer clean out access, it is usually by the curb.
  • Please mark all areas of concern with small pieces of paper or tape.
  • Remove all nick-knacks, breakables, lamps and picture frames from leaning area.
What to Expect After Carpet Cleaning
While the Carpet Dries
Your carpet looks amazing. You’re happy and your home is fresh and clean.

Circulate Air. Maintain Temperature
Keep you house around 70F deg. Turn on any ceiling fans to help circulate air. Running the air conditioning unit during summer OR winter will help keep the air dry and expedite the carpets drying. In either season it can be beneficial to have a couple of windows cracked to allow excess moist air to escape. (Yep you read that right, even during the winter. Carpets can dry just as good during the winter as summer. Want to know more? Just ask!)

Be safe. Use caution.
We’ll leave you as many pairs of shoe covers as you need to help minimize the inconvenience to your family as the carpet dries. It is best if traffic is kept to a minimum until the carpet is fully dry. This can take 4-– hours. The best way to tell is to feel the carpet with the back of your hand. Remember that just because it is dry in one area, limited air movement and other factors may mean it is not dry in all areas. BE CAREFUL! If you decide to walk from the wet carpet onto a hard surface like tile, wood, stone, vinyl be EXTREMELY careful. Hold onto something sturdy and step lightly as your feet will be wet and this presents a serious slip hazard. We would hate for you or your family to be injured. Foot traffic while the carpet is damp will increase the potential for rapid re-soiling as the moisture will attract any soil from your shoes.

A few last details
We will place small blocks and tabs under furniture after we move it back. Although the carpet may be dry in a few hours it is important these be left in place for a minimum of 3 days to ensure ALL moisture has escaped from underneath them. After removal you may save them for next time (Reuse! Recycle!) or dispose of them in your household garbage. Soil protection can take up to 24 hour to bond properly. It is vital that there are no spills during this period.

Proper Carpet Maintenance
We have left you a high quality spotter and instructions on how to get the most from it. We strongly discourage using ANY other products on your carpet. There are department store shelves full of supposedly revolutionary products grabbing for your attention and dollar, but we assure you the HomePro spotter is the best without needing professional attention or assistance. Many of these other products can damage your carpet and will almost certainly promote rapid re-soiling.

If you Notice a Spot
Before you do anything, visit our Proper Spotting Procedure page on our website or inside the front cover of your Client Book. There are some spots which are best left alone at first whereas others immediate attention is best. Remember we offer complimentary HomePro spotter refills so you’ll never run out. Just give us a call.

Quick Scheduling Links

Cleaning Heroes
Medford, OR 97501
Phone: 541-778-1128
Operation Hours
Mon – Fri: 8:30 AM – 5:30 PM
*Weekends and other times by appointment